QuickBooks Error 108 is a banking error that can disrupt your online banking experience within QuickBooks, particularly affecting QuickBooks Online and QuickBooks Self-Employed. This error typically arises due to issues related to your bank's website, such as unread notifications or changes that require your attention. Resolving this error is crucial for maintaining accurate financial records and ensuring seamless integration between your bank and QuickBooks.Causes of QuickBooks Error 108

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1. Error 108 can occur for several reasons: Unread Notifications: Your bank may have sent messages regarding updates, policy changes, or maintenance that need to be acknowledged.
2. Login Credential Issues: Incorrect or outdated login information can prevent QuickBooks from connecting to your bank.
3. Browser Issues: Pop-up blockers or browser settings may interfere with the communication between QuickBooks and your bank.
4. Firewall or Antivirus Settings: Security software may inadvertently block QuickBooks from accessing your bank's website.
5. Bank Server Issues: Temporary problems on the bank's end can also trigger this error.
6. Multiple QuickBooks Versions: Having more than one version of QuickBooks installed can cause conflicts.

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Symptoms of QuickBooks Error 108

• Users experiencing QuickBooks Error 108 may notice:An error message indicating a need for attention on the bank's website.
• Inability to access or sync banking information within QuickBooks.
• Slow performance or crashes in the QuickBooks application.

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Step-by-Step Guide to Fix QuickBooks Error 108

To effectively resolve QuickBooks Error 108, follow these detailed steps:Step 1: Review Bank Notifications

1. Log into your bank's website using the same credentials you use for QuickBooks.

• Check for any notifications or messages that require your action. These may include: New terms of service.
• Important announcements regarding site changes or maintenance.
• Special offers or updates that need acknowledgment.

2. Address any required actions as indicated in the messages. If there are no notifications but the error persists, proceed to the next step.

Step 2: Update Your Bank Connection in QuickBooks

1. After addressing any bank notifications: Open QuickBooks Online and log in to your account.
2. Navigate to the Banking section from the left-side menu.
3. Click on the Update button to refresh your bank connection. This will attempt to re-establish the link between QuickBooks and your bank account.

Step 3: Disable Pop-Up Blockers

1. Pop-up blockers can prevent important messages from appearing: Disable pop-up blockers in your web browser settings. This includes checking both the browser and any installed antivirus software.
2. After disabling, revisit your bank's website to ensure you can view any pending messages.
3. Retry the update process in QuickBooks to see if the error is resolved.

Step 4: Check Firewall and Antivirus Settings

1. Your firewall or antivirus software may be blocking QuickBooks: Access your firewall settings and ensure that QuickBooks is allowed to communicate through the firewall.
2. Temporarily disable your antivirus software to determine if it is causing the issue. If the error resolves, adjust the settings to allow QuickBooks access.

Step 5: Run the System File Checker Tool

1. Running the System File Checker (SFC) can help identify and fix system issues: Open the Start menu and type cmd in the search bar.
2. Right-click on Command Prompt and select Run as administrator.
3. In the command prompt, type sfc /scannow and press Enter. This will scan for and repair any corrupted system files.

Step 6: Clear Browser Cache and Cookies

1. Clearing your browser's cache can resolve connectivity issues: Open your browser settings and locate the option to clear browsing data.
2. Select the options to clear cache and cookies and confirm the action.
3. Restart your browser and log back into QuickBooks and your bank's website.

Step 7: Use a Different Browser or Incognito Mode

1. If the error persists, try using a different browser or incognito mode: Open a different web browser (e.g., if you are using Chrome, try Firefox or Edge).
2. Alternatively, open an incognito or private browsing window in your current browser.
3. Log into your bank and QuickBooks to see if the error is resolved.

Step 8: Contact Your Bank

1. If none of the above steps work: Reach out to your bank's customer service for assistance. There may be issues on their end that you are unaware of.
2. Ask if there are any restrictions or updates that need to be addressed for your account to work with QuickBooks.

Step 9: Seek Professional Help

If QuickBooks Error 108 continues to disrupt your work, consider contacting QuickBooks support for further assistance. They can provide tailored solutions based on your specific situation.

Frequently Asked Questions (FAQs)

What is QuickBooks Error 108?

QuickBooks Error 108 is a banking error that occurs when there are unread notifications or issues with your bank's website that prevent QuickBooks from connecting to your bank account.

How can I know if I have Error 108?

You may see an error message in QuickBooks indicating that you need to check your bank's website for messages or updates.

What should I do if I can't find any notifications from my bank?

If you don't see any notifications but still encounter Error 108, try refreshing your bank connection in QuickBooks, clearing your browser cache, or contacting your bank for assistance.

Can antivirus software cause QuickBooks Error 108?

Yes, antivirus software can block QuickBooks from accessing your bank's website, leading to Error 108. Temporarily disabling it can help identify if it is the cause of the issue.

Is there a way to prevent Error 108 from occurring in the future?

To minimize the chances of encountering Error 108, regularly check your bank's website for messages, keep your QuickBooks software updated, and ensure that your browser settings allow for pop-ups and cookies.By following these steps and understanding the causes and solutions for QuickBooks Error 108, you can effectively manage and resolve this issue, ensuring a smooth online banking experience within QuickBooks.